ODNR Ohio State Parks
 
 
 
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Service & Stewardship - Strategic Plan 2011-2015

Our commitment to service includes our communities as well as our park visitors.  Our parks are part of the fabric of the community.  They provide a place for community gatherings, and opportunities for a healthy, active, outdoor lifestyle.  They also provide destinations for visitors, whose purchases from local businesses boost the economy.

Our sense of stewardship applies not just to our natural resources, but also to our fiscal and human resources.  We strive to manage all aspects of our park operations wisely for the benefit of current and future generations.

Our mission and vision of service and stewardship are built on a foundation of these core values.

Leadership

  • We strive to provide a leadership role in our industry
  • We aspire to be a model of adaptive management for public organizations
  • We encourage and support teamwork in all our efforts
  • We initiate, develop and engage in effective partnerships

Customer Focus

  • We believe customers are our first priority
  • We strive for the highest quality when responding to customers
  • We believe satisfied customers are the most important measure of our success
  • We include public participation in the development of our programs

Stewardship

  • We strive to enhance the public value of the resources entrusted to us
  • We are diligent in our efforts to conserve, preserve, protect, and wisely manage our natural resources
  • We manage our budget responsibly and maintain high standards of fiscal accountability
  • We utilize professional expertise, accurate information and thoughtful analysis to make sound management decisions

Professionalism

  • We adhere to the highest ethical standards and expect accountability
  • We are committed to service excellence
  • We constantly seek skill improvement to better perform our responsibilities
  • We expect all employees and volunteers to project a positive and professional image

Innovation

  • We strive to improve upon the status quo through partnerships and resourcefulness
  • We foster an environment of open-mindedness
  • We encourage initiative, creativity, perseverance, and constant improvement in all that we do
  • We anticipate change and embrace new approaches and technologies that are relevant and effective